Looking for a sustainable solution is at the top of our to-do list since we started. As part of the community, we believe we need to make our efforts to be responsible for society and the environment. So may I humbly suggest the following plan.

Eco-friendly packing

Reducing, reusing and recycling is what we do.

To make our effort to the environment, we recycle foam wraps and bubble wraps from our suppliers used for us in Japan and give them a second-life to carefully pack your items.

In addition to the inner layer, we put enough cushioning around the items to make sure they are not moving or damaged. We are doing everything we can to protect your handmade products to ensure they arrive to you safely. 

Environmentally friendly shipping

We are using Australia Post as our postage company. We believe Australia Post had done a tremendous job on the environment for the past years. They have various plans regarding sustainable packaging, electric transport, fuel reduction programs and so on. Every year, they set new, ambitious environmental targets for the next five years. For more information, please check out Australia Post website here. 

We believed they are the most efficient and environmentally friendly in Australia, that's why we chose them.

Why don't we offer free shipping for express shipping?

Express shipping not just more expensive, they are more carbon-intensive. A recent study addresses the environmental impact of speed deliveries have a more massive carbon footprint than slower ones.

However, we do understand you might need some product for urgent use. After you placed an order, contact us if you need express shipping, we will reply you within hours and give you a quote for switch.