From the 7th of April 2022, orders from New Zealand can be placed on our website without contacting us. We only offer standard shipping for all New Zealand orders. If you have an express shipping request, please contact us and we will try to add this option as soon as possible.
Shipping Costs to New Zealand
Orders under $150: Standard shipping: $25
Orders from $150 to $249.99: Standard shipping: $20
Orders over $250: Standard shipping: $10
Shipping Estimated Time
New Zealand: Up to 8-13 Business Days
All orders are sent from our office in South Melbourne, Victoria, Australia. Orders to New Zealand are packed and dispatched 1-4 business days after the order was placed.
Duties and Taxes
When you import goods from overseas, it may incur customs duty or GST from your country. Osara Australia will declare the value and contents of your purchase on the customs declaration.
From brief research, we found "Customs will not collect GST, duty or charge an Import Entry Transaction Fee (IETF) on goods valued $1000 or less unless the goods are part of a large consignment." on Customs Service New Zealand website.
Our research only provides a guide ONLY. Please do your own research as the regulations change from time to time. Osara Australia is not liable for any dispute related to Duties or Taxes.
If a product is seized and destroyed by customs or returned to Australia, we will NOT be responsible for the losses, product, or shipping refunds. It is the buyer's responsibility to cover the shipping costs when the buyer wishes to have a second delivery attempt after the product is returned to Osara Australia.